Down time of not more than 24 hours for all calls.
- 24 hrs service on call support.
- Immediate response to the service calls.
- Four preventive maintenance calls a year.
- Encourage customers to enter into AMC.
- Service card and MIS having detailed product info and service history.
- Training program to the operational staff for proper maintenance of accessories and battery usage.
- Free service camps for all hospitals.
- Conduct frequent training program for channel partner in optimizing service support
Participate in CME program in all districts
Product awareness program for all key decision makers.
Advertisements in all state medical journals with support of principles.
Free service camp in all districts for existing customers.
Conduct Extensive Road shows to create product awareness in all rural districts
Imparting training program to the operational staff
Frequent training program for all sales & service team.
Special focus on all PG students on product awareness.
Market survey and email campaign.
24x7 Service Helpline Number